Our Commitment

Gaming Should Always Be Entertainment

At bajilok, we believe that responsible gaming is not just a legal checkbox — it is a genuine commitment to the wellbeing of every player on the platform. Bajilok is designed to be a place where you come to have fun, enjoy great games, and win real money. It should never be a source of financial stress, anxiety, or harm.

The reality is that for most players, gaming at bajilok is exactly that — entertainment. But we also know that for a small number of people, gaming can become a problem. That is why bajilok has built a comprehensive set of responsible gaming tools and policies that give every player the power to stay in control, no matter what.

This page covers everything you need to know about responsible gaming at bajilok: the tools available to you, how to recognise warning signs, how to set limits, and how to get help if you need it. Please read it carefully — it could make a real difference.

What Is Responsible Gaming?

Responsible gaming means making conscious, informed choices about how you play — how much time you spend, how much money you deposit, and how you feel while you are playing. It means treating bajilok as a form of entertainment with a budget, just like going to the cinema or eating out, rather than as a way to make money or escape problems.

Bajilok supports responsible gaming through a combination of player-controlled tools, automated monitoring systems, and a trained support team. Every feature on this page is available to all bajilok players, free of charge, at any time. You do not need to be in crisis to use them — in fact, the best time to set limits is before you ever feel like you need them.

The golden rule at bajilok: Only ever play with money you can afford to lose. Your rent, your groceries, your family's needs — these always come first. Bajilok is for entertainment, not for solving financial problems.

Responsible gaming at bajilok is a shared responsibility. Bajilok provides the tools and the support. You make the choices. Together, we can make sure that gaming at bajilok stays fun, safe, and sustainable for every player.

Warning Signs of Problem Gambling

Problem gambling does not always look the way people expect. It rarely starts with a dramatic loss — it usually creeps in gradually, through small changes in behaviour and attitude. Bajilok wants every player to be able to recognise the warning signs early, before a manageable habit becomes a serious problem.

Ask yourself the following questions honestly. If you answer "yes" to three or more, it may be time to use bajilok's responsible gaming tools or speak to a support professional.

Self-Assessment Checklist
1

Do you spend more time or money on bajilok than you originally planned?

2

Do you chase losses — that is, keep playing to try to win back money you have already lost?

3

Have you ever lied to family or friends about how much you play or how much you have spent?

4

Do you feel restless, irritable, or anxious when you are not able to play?

5

Have you borrowed money, sold possessions, or skipped bills to fund your gaming?

6

Do you use gaming at bajilok as a way to escape stress, depression, or personal problems?

7

Have you tried to cut back or stop playing but found it difficult or impossible?

8

Has your gaming affected your work, studies, relationships, or mental health?

If you answered yes to three or more: Please reach out to bajilok support at [email protected] or use the self-exclusion tool described below. You can also contact a professional support organisation. There is no shame in asking for help — it is the smartest thing you can do.

Responsible Gaming Tools at Bajilok

Bajilok gives every registered player access to a full suite of responsible gaming tools. These tools are built directly into the bajilok platform and can be activated at any time from your account settings or by contacting support. Here is a full breakdown of what is available:

Deposit Limits

Set a maximum deposit amount per day, per week, or per month. Once your limit is reached, bajilok will block further deposits until the period resets. Limits take effect immediately when reduced and after a 24-hour cooling-off period when increased.

Loss Limits

Set a cap on how much you can lose in a given period. When your net losses reach the limit you have set, bajilok will suspend your ability to place further bets until the period resets. This is one of the most effective tools for keeping gaming affordable.

Session Time Limits

Set a maximum session duration. When your session reaches the time limit you have chosen, bajilok will display a reminder and, if you choose, automatically log you out. This helps prevent the kind of extended play sessions that can lead to poor decisions.

Cool-Off Period

Take a short break from bajilok — 24 hours, 48 hours, or up to 30 days — without permanently closing your account. During a cool-off period, you cannot log in, deposit, or place bets. Your account and balance are preserved for when you return.

Self-Exclusion

Request a longer-term exclusion from bajilok — from 3 months up to 5 years, or permanently. During self-exclusion, your account is fully suspended and you will not receive any marketing communications from bajilok. This is a serious tool for players who need a genuine break.

Reality Checks

Enable periodic on-screen reminders that show you how long you have been playing and how much you have won or lost in the current session. Reality checks are a simple but powerful way to stay aware of your gaming activity in real time.

How to Set Your Limits

Setting responsible gaming limits on bajilok takes less than two minutes. Here is how to do it:

1
Log in to your bajilok account

Go to bajilok.net and sign in with your registered mobile number and password. If you have not registered yet, you can create an account at bajilok.net/register in under two minutes.

2
Navigate to Account Settings

Click on your profile icon in the top right corner of the bajilok platform. Select "Account Settings" from the dropdown menu.

3
Open the Responsible Gaming section

Inside Account Settings, find the "Responsible Gaming" tab. This is where all of bajilok's player protection tools are located in one place.

4
Choose and activate your preferred tools

Select the tools you want to use — deposit limits, loss limits, session timers, cool-off, or self-exclusion. Enter your preferred values and confirm. Limits that reduce your spending take effect immediately.

5
Contact support if you need help

If you cannot find the responsible gaming settings or need help activating a tool, contact bajilok support at [email protected] or via live chat. Our team is available 24/7 and will help you set up any limit or exclusion immediately.

Important: Requests to increase a limit or end a cool-off period early are subject to a mandatory 24-hour waiting period. Requests to end a self-exclusion are subject to a 7-day waiting period. These delays are intentional — they give you time to reconsider.

Self-Exclusion at Bajilok

Self-exclusion is the most powerful responsible gaming tool bajilok offers. When you self-exclude, your bajilok account is fully suspended for the duration you choose. You will not be able to log in, deposit, or place bets. Bajilok will also remove you from all marketing lists so you will not receive any promotional emails, SMS messages, or push notifications during your exclusion period.

Self-exclusion periods available at bajilok are: 3 months, 6 months, 1 year, 3 years, 5 years, and permanent. We strongly recommend choosing a period that feels genuinely long enough to make a difference. A 3-month exclusion is a good starting point for most players who feel they need a break.

  • How to self-exclude: Go to Account Settings → Responsible Gaming → Self-Exclusion, or contact [email protected] directly.
  • What happens to your balance: Any remaining balance in your bajilok account at the time of self-exclusion will be held securely and returned to you when your exclusion period ends, subject to identity verification.
  • Can you end it early? Requests to end a self-exclusion before the chosen period expires are subject to a mandatory 7-day cooling-off period and a welfare check by the bajilok responsible gaming team.
  • Permanent exclusion: If you choose permanent self-exclusion, your bajilok account will be closed and your data will be retained only as required by law. This decision cannot be reversed.

If you are in crisis: If you feel that your gaming is causing serious harm to yourself or your family right now, please contact bajilok support immediately at [email protected]. We will activate a self-exclusion on your account within minutes, no questions asked.

Protecting Young People

Bajilok is strictly an 18+ platform. We do not allow anyone under the age of 18 to register or play on bajilok under any circumstances. Age verification is a mandatory part of the bajilok registration process, and accounts that cannot be verified as belonging to an adult will be suspended immediately.

If you share a device with younger family members, bajilok strongly recommends the following steps to prevent underage access:

  • Use a strong, unique password for your bajilok account and never share it with anyone, including children.
  • Enable two-factor authentication (2FA) on your bajilok account so that even if someone knows your password, they cannot log in without your phone.
  • Log out of bajilok every time you finish a session, especially on shared devices.
  • Use parental control software on shared devices to block access to gaming websites when children are using the device.
  • Talk to your children about responsible gaming and the legal age restrictions that apply to platforms like bajilok.

If you suspect that a minor has accessed bajilok using your account or any other account, please report it immediately to [email protected]. Bajilok will investigate and take appropriate action within 24 hours.

Responsible Gaming FAQ

No. Every responsible gaming tool on bajilok — deposit limits, loss limits, session timers, cool-off periods, self-exclusion, and reality checks — is completely free for all registered players. There are no fees, no waiting lists, and no restrictions on who can use them.

No. Bajilok applies a mandatory 24-hour cooling-off period before any increase to a deposit limit takes effect. This delay is intentional — it gives you time to reconsider whether the increase is really what you want. Reductions to deposit limits take effect immediately.

Your bajilok balance is held securely during your self-exclusion period. When your exclusion ends and you have completed the required welfare check, bajilok will return your balance to you via your registered bKash, Nagad, or Rocket account, subject to identity verification.

No. When you self-exclude from bajilok, you are automatically removed from all marketing lists. You will not receive any promotional emails, SMS messages, or push notifications during your exclusion period. The only communications you may receive are essential account notifications, such as confirmation of your exclusion or information about your balance.

Bajilok's responsible gaming system monitors player behaviour for patterns associated with problem gambling — including rapid increases in deposit frequency, extended session durations, significant loss chasing, and sudden changes in betting patterns. When these patterns are detected, bajilok's responsible gaming team may reach out to the player with a welfare check or temporarily restrict the account pending a review.

If you are concerned about a family member's gaming behaviour, the most important thing you can do is talk to them openly and without judgment. Encourage them to use bajilok's responsible gaming tools or to speak to a professional. You can also contact bajilok support at [email protected] to report a concern — our team will handle it sensitively and confidentially.